‘So you want a VoIP service?' Customer
The ‘So you want a VoIP service?’
Customer Booklet (now in its second reprint) is designed to
assist consumers and small businesses who are considering a
VoIP service for their home or office.
The 28-page booklet was developed by Communications
Alliance with substantial input from industry representatives
on its VoIP Working Group and was launched at the organisation’s
third annual VoIP Forum in Sydney.
The booklet takes readers through “The seven steps to
VoIP” under the following chapter headings:
- Why do you want a VoIP phone service?
- Things to consider
- Ensuring that your broadband is up to it
- Deciding on a VoIP service provider
- Connecting it all up
- Using your VoIP service
- Customer service and your rights
The media release of the launch of the ‘So you want a
VoIP service?’ Customer Booklet can be found at Communications
Alliance or by clicking here.