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Services

WWSI services are provided for our resellers and integrators by agreement with their clients and are listed by category below.

Systems integration and consulting	Value added distribution services
Engineering and planning services	Project management services
Voice data 3G / 4G / 5G / WiFi / New Radio (NR) installation, commissioning	In-building solutions (IBS)
Support and maintenance	WWSI easy cash flow rental plan
Repair and maintenance

Click on any of the following topic headings to expand it:

Services summary

Audits, risk management and consulting
Wireless services and security
Telecomms services and telecomms security
Signal and safety monitoring services
Design and implementation services

Audit services

Telephone audits, surveys, cost analysis, wireless audits, site surveys
Cost saving analysis - communications technologies
Security of IT systems and back up scenarios data control
Security of access to site - physical access control
Mobile phone forensics
Personal security audit

Surveillance camera and image recording audit

Telecommunication survey and audit
Microwave communication design, site design and surveys

Cordless DECT and wireless voice services

Ericsson - NIRA - Freeset - Ascom - cordless DECT system and phones

Ericsson DECT & IP DECT products have been the world leader in DECT systems for more than a decade. Also Known as NIRA, and with joint ventures with Ascom, plus Ericsson Freeset the suite of products have more than 70% of the global market.

Existing Systems installed include:

Radio exchanges connected to any/all brands of PABX
Ericsson BP250 snd cordless systems
Ericsson MD 110 PABX and cordless systems
Radio exchanges connected to Alcatel, NEC, Siemens, Ascotel, CISCO PABX systems
DECT cordless handsets available and supported include:
DT 288, DT 290, DT 292, DT 360, DT 570, DT 590, DT 402, DT 412, DT 422, DT 430, DT 401, DT 411, DT 421, Office T, Office M, 9d24 talker, 9d24 messenger, 9d24 Protector

The latest generation of Ericsson, Freeset, NIRA, Ascom systems available and supported include:
DT 292, DT 590, DT 390, DT 690, 9d24 MK-II

Other models include D41 and D62

The equipment includes:

Business Phone 250
MD 110
MX one
IP DECT
DECT IP
DCT 1800
DCT 1800GAP
DCT 1800s
MITEL DECT
NIRA DECT
Freeset DECT
Kirk DECT

The application for the DECT, IP DECT and VoWiFi, VoWLAN is diverse including Offices, warehouses, factories, industrial sites, airports, large sites, large campus, hospitals, theme parks, stadiums.

The handsets features include:
Ruggedized for industrial-grade support
Water resistant, water proof, IP 66, IP 56, Models exist for ATEX, intrinsically safe,
safe for hazardous areas, explosive atmospheres

Additional features include:
Full duplex speech, loudspeaker, hands-free, headset support, phone book, caller ID
Bluetooth support, Duress button, man-down tilt switch,
man-down no-motion detection, text messages, SMS messages, alarm messages,
duress messages, IP DECT system connectivity.

The IP DECT interface allows the system to connect to any IP PABX, IP call manager system, CISCO system etc.
The system can also connect to any conventional PABX, any conventional key telephone systems.

Seamless migration upgrades:
Existing users can benefit from easy upgrades to the more advanced IP systems. Depending on needs an existing user can maintain existing handsets and base stations and replace the cards of the system. New handset models can be mixed and matched with existing handset DECT, IP DECT or VoWLAN (VoWiFi) handsets.

*Features will vary by handset model. Check with us.

Support for all systems and brands including:
ERICSSION, NIRA, FREESET, MITEL, ALCATEL, SIEMENS, CISCO, ASCOM, KIRK DECT

Coverage of small sites up to whole building or whole campus

Using base stations, amplifiers, special antennas
We are able to extend the coverage of the wireless system up to the largest sites.

Open standards
Our DECT and IP DECT Systems are industry open standard and offers.

Integration with converged systems
Integration with SIP PBX and IP PBX systems
Wide range of alarm and messaging application for duress, man-down and voice message applications
Full duplex digital radio
Push to talk - group call systems
World class solutions, world class industrial-grade support widest experience designing and implementing
DECT solutions in almost every possible site and application

Contact us to discuss your existing system or new application
Phone: 1300 765 543

Maintenance available
Facilities management available
Product sourcing and product repair services

IP DECT, VoWifi, telephone services

The business cordless telephones are installed as either an integrated part of the business phone system or as a (bolt-on) adjunct system.
The main systems we provide and support are the Kirk Telecom, the Ericsson, the Ascom, Nira and the Astra systems. We also provide OEM to Mitel, Avaya, Alcatel and other integrators.
We provide new units, new handsets, new base stations, new cards. We also repair and provide refurbished units. All carry warranty and are provided a part of our Asia pacific express parts services.
VoWiFi , VoWLAN wireless handsets
Today we also provide VoWiFi and VoWLAN handsets, access points and software systems.
Tetra wireless handset and 2way Radio handsets
For some site of a larger dimension it is at times use beneficial to look at our range of Tetra handheld digital radios and our analog or digital 2way radios.
Users of our wireless cordless radio handsets include:
Factories, warehouses, mine sites, rail, infra structure councils, food factories, industrial sites, oil rigs, oil and gas industry, office, theme parks, campus, university, hospital, prison, connective centres, hotels, retail sites, entertainment sites.

VoWiFi and IP DECT communication system

The leading distributor in Australia, Asia Pacific and Middle East of Business and industrial grade DECT communication System

CT2, CT3 - Early 1990’s
DECT AB - Mid 1990’s
DECT GAP - Late 1990’s
DECT CAP - Early 2000’s
DECT over IP - 2007 +
IP DECT - 2007 +
VoWiFi - 2000 +
VoWLAN - 2005 +
Brands include Ericsson, Freeset, Ascom, Nira
Today if you want full Duplex wireless voice with all the features of a telephone and low cost, on site, Single Site then DECT is still the favoured technology by most organizations globally.

Very large sites you may wish to consider our Tetra System, as well as for town and city wide coverage.

Telephone systems and VoIP systems

We were there when the original analog telephone system were being released and uninstalled widely in businesses.
Later the digital telephone replaced the standard analog as the telephone of choice for business and government organizations.
Today all types of telephone systems are in use and we provide for and support many brands.
We are increasingly a move to implement Hybrid Systems or even 100% IP-based Systems.
Wired & Wireless support all types of telephone system including analog, digital, IP, VoIP, DECT, DECT over IP, VoWLAN, VoWiFi, IP DECT etc.
We provide digital telephones, intercom telephones, gate phones, video phones & of course wireless telephones, DECT telephones.

Telephone supply services

SIP Telephones, VoIP Telephones, Analog Telephones & Video Telephones
Wired & wireless telephony division provides a popular range of SIP & VoIP telephones, Analog telephones, Intercoms and Video phones.
Used by hotels, companies, schools, hospitals, universities, factories, warehouses.
These telephones are proven, reliable, best of breed brands.
Analog phones used for conventional TDM phone systems & public PSTN Lines.
SIP Telephones & VoIP Telephones used for IP telephone system both proprietary and SIP open standards based.
Video telephones used by businesses & homes as alternatives to expensive video conferencing systems. These telephones are high quality & come with a range of community options to suit your needs.
Intercom phones are used by homes, villages and hotels as entrance & service phones & intercoms.
They are available as analog PSTN or SIP & VoIP style.
All the above telephones are available ex stock from our Australian warehouses and Middle East warehouses.

Providing duress solutions and staff protection systems

Wired Wireless Duress solutions range from calls for assistance (without location) to sophisticated systems providing location down to 1 metre accuracy.

We provide audits, consulting, design & implementation.

Our services are used by hospitals, mental health wards, rehabilitation centres, universities, health care centres, security & prison centres and others locations where staff can require vital assistance factory process, mine site, constructor site, utilities, oil plat forms.

Users include:
Counsellors, interview-managers, public safety officers, municipal representations, lone-workers, factory workers, front-line staff, security officers, carers

Duress systems

The leading duress systems in the world
Wide installed base, more than 10,000 systems in use in Australia
Next generation duress & man-down systems
Major brands from around the world
More than 20 years of experience in Messaging & Duress Systems
Custom design to suit your application developed by our experienced engineering team
No project too small or too large

Radio telemetry, industrial radio and industrial wireless systems

Wired Wireless were there when data communications went radio & wireless and we have provided thousands of technologies in Australia, in Asia Pacific & the Middle East.

Data communications over radio & Data communications over wireless is used when the distance is too far to run cable or not practical or cost effective.

Other reasons are the nature of a site - possibly a heritage site or one where its not possible to dig the ground to bury conducts & cable runs.

Data communications include:

Serial data communications
Ethernet data communications
Input / output control & communications
Digital inputs, relay outputs, 4-20 milliamp(ma) analog inputs and output
Analog to digital conversion

Users include:
Radio telemetry, wireless automation, PLC communications, RTU communications, Modbus communication, field bus communications, HMI communications, SCADA communications

Wired Wireless represent Leaders in the field including
Data-Linc Group
Hirschmann Automation of Control
& others
Ericsson
Maestro-wireless

Users include:
Councils, governments, defence farces, Automation integrators, factories, industrial sites, hospitals, hotels, lift shafts, mining sites, mining companies, water services, storm water control, sewerage control system, electricity metering systems, smart metering,
SCADA integrators, energy companies, Automation companies, meter control companies, Fire systems controllers, Building managed systems, BMS systems, Traffic controllers, Traffic systems, Speed monitoring systems, Radar systems, Surveillance camera systems, IP camera systems, IP control systems, security systems

Industrial networking solutions

Wired Wireless were there when the world discovered Ethernet over twisted pair cabling.

We helped implement the first networks of this kind in Australia - a step towards the vital communications networking of today.

Now today we provide the world's leading industrial networks using various cable media.

Networks related to the first ones 20 years ago but now much more ruggedized, reliable, built to support factory & industrial grade applications.

Across Australia, New Zealand, Asia Pacific & the Middle East Wired Wireless engineers are here to assist.

certified designs - Using Hirschmann industrial Ethernet equipment
fault tolerant 5 x 9 reliability
combined copper, fibre, wireless
self healing networks based on single or dual rings - healing in a split second
extended environmental conditions including temperature, vibration, moisture, pressure, e-noise

Used for profibus, fieldbus, scada, RTU, PLC, networks

Used in water, traffic, power station, high voltage substations, on trains, factories, industrial sites, in mine sites, hospitals - any where we have a need for vital communications.

3G and cellular data communications

Wired Wireless was one of the first to see the possibilities for communications over 2G & 3G networks.
For a diverse range of users & applications, our clients, include small offices to large industrial multinationals.
3G fixed cellular terminals, 3G voice & data modems, 3G industrial routers & 3G industrial modems.
Applications include:
SCADA, Fax, broadband, mobile to mobile comms, small network deployments, WiFi & other hot spots, Machine to machine, M2M, HMI, security surveillance cameras, data comms.
3G & 2G equipment is reliable, small, adaptable & low cost, quick-to-deploy.
There are few applications that Wired Wireless haven’t solved. Call us for design support & for implementation supply & support.

Machine to machine communications M2M

We offer data communications for M2M applications using any combination of the following systems.

3G Modems & 3G Routers, 3G FCT, 2G Modems, 2G Routers, 2G FCT
Serial Radio using 400MHZ, 900MHZ, 2.4GHZ frequency bands or other bands
HF Radio Systems
Blue tooth, wireless, WiFi wireless networks, WLAN
WIMAX Systems & Tetra Systems
Satellite connectivity for data communications
DSL Systems, Cable Systems
IRIDIUM Satellite, Global star Satellite
Modems, Routers, Broadband Systems
3G / UMTS / HSDPA / HSUPA / GSM / GPRS / EDGE
Increasingly diverse applications are coming along & sometimes requiring:

Microwave communications and radio links

Wired Wireless have held the hand of many companies & helped implement
Digital radio links & microwave communications since the early 1990s

For analog, digital, hybrid, vylicensed, Spread Spectrum, industrial, telemetry
Point-to point, Point-to-multipoint Links
These radio systems are reliable alternatives to their wireline services from ISP’s & Carriers.

Our team of communication engineers can implement your requirements for pole mount, roof top mount, telescopic mast or even rented space on existing towers.

Applications include:
Voice communications, Pabx to Pabx, E1 up to multi E1, Data communications from 115 Kbps to 10 giga-BPS, SCADA, telemetry & M2M applications

Call us to discuss the most ideal recommendation for your application

Office to Office across the road or across the city, Mine site to town, Remote site
Industrial site to Industrial site, University campus back to main campus, Hospital to Hospital, Small office to main office, PLC controller to Main control centre
ISDN replacement, ISDN back up link carrier grade performance
2G Network, 3G network back haul
Back haul for security networks, back haul for broadband wireless ISP’s(WISPS)
Licensed band microwave communications
Unlicensed band microwave communications

Satellite communications

Part of vital communications these days Wired Wireless was there to take part in the satellite revolution & service customer requirements
From V-Sats dishes to LEO satellite are modems & portable Sat-Phones, Wired Wireless can assist.

Data communications & Voice communications are both possible today at reasonable rates and used by anyone needing anywhere communications.
Air to ground, ship to shore, ship to ship, site to command centre, Wired Wireless have solutions for your requirements.

Data communications for 1,200 to 1 mega bits per second. Quality Voice communications both handheld or vehicle mount. Call Wired Wireless to discuss your application.

With Wired Wireless your satellite equipment can help you go anywhere in the country or even anywhere on the planet.

Applications include:
Plain old voice service, data communications from low band rate to high band width, location-based-services including tracking and duress-call

For: Remote workers, marine applications, In-vehicle mounted, hand-portable, trucks, craft, heavy machinery, containers

Ask us for support on 1300 765 543

*Maintenance & Facilities Management Available

H.F communications for vital voice and data communications

For long distance radio communications that is low cost, reliable, rugged easy to use
then HF communications from Wired Wireless is a good option.

Less expensive to operate than satellite wireless systems, with the significant advantages of owning your own network

HF communication can provide you with the communication you need for distances up to thousands of kilometres.

For Land to Land, ship to ship, air to ground application can be set up easily & perform your needed vital communications.

Applications include:
Control, data logging, remote sensing , PLC data, PC data, SCADA data, factory, safety, security, voice

Used by: Transport, Marine, remote areas sites, Defence forces, automation, factory, mine sites, industrial sites

Services:
Wired Wireless can integrate a HF link into your existing communication system or customise an application to operate over HF Radio.

Industrial data communication and general data communications and modems

Wireline modems have been around for decades and Wired Wireless have been using them for decades to help solve customers requirements.

Our experience covers:

Leased Line Modems
Dial-up Modems
Telephone Modems
Industrial Modems with extended environmental condition including temperature, vibration, toughened casing, interference rejection, wide power range, high transient voltage rejection

Wired Wireless industrial modems can solve a range of needs & applications in

Hotels, motels and villages - internet and in room digital technology service

Wired Wireless has provided vital communications system to many of the Icons of Australia Hospitality.

Sydney Aquarium
Sydney Showground
Royal Caster Show
Sydney Tower
Sydney Entertainment Centre
Capital Theatre
Manly Aquarium
The Quarantine station
The York Hotel
The Colonial Hotel Norfolk Island
The Shangrila Hotel Oman
The Shangrila Hotel Dubai
Vital Communications
Wireless Broadband & Wimax & WiFi
Cabled Broadband over fibre, Catx & DSL
Billing Systems
PABX such as connectional, VoIP, Hybrid

IP Based Access Control Security Cameras, Intercom, Telephones, Fax

Triple Play & Quad Play - Video, Voice, Data & TV over LAN communications

Networks Voice & Data & Telephone Cabling & Broadband Cabling
Duress Systems - via Radio & wireless for Personal Protection

Wireless Remote Controls for Access & Gate Opening

WiFi Wireless - In Room Wireless for WiFi hot spots & wireless broadband

Video conferencing systems

Wired Wireless were there when the first modern video-conferencing system (the PictureTel) were being developed & released in the mid 1990’s. We installed these systems for clients - both corporate & government. We have assisted in many customized installations involving audio visual options & accessories.

Today Wired Wireless supply the largest most sophisticated systems for corporate & government boardrooms, as well as very small system for personal video conferencing.
For instance, we supply advanced video conference systems from Ericsson, Marconi, Polycom and we also supply a single user Video telephone System.

Today there is a wide range of videoconferencing systems & options to suit every application and every budget.

Ericsson Video Conferencing includes the Virtual Presence systems. (VIPR) centred around the executive desk top or boardroom.
Sony Video Conferencing includes the personal, small room & large room options.

We also offer the Wired Wireless video telephone which is a low cost single user video telephone.
Prices start from $200 up to $20,000 depending or application and number of conference attendances.

Wireless ISP & 2G / 3G / 4G / 5G / WiFi / New Radio (NR) services

Wired Wireless Expertise covers the building & operating of City wide Networks.
We supply wireless systems for broadband ISP operators to supply homes & users with high speed Mobile Internet.

Wired Wireless supply wireless systems for Traffic Speed Monitoring
Wired Wireless supply wireless systems for Traffic surveillance Camera
Wired Wireless supply wireless systems for Personal Duress Systems

Remote telecom wireless systems

Village & Rural GSM Systems for Mining towns, Industrial Sites, Rural & Small communities
Use your own GSM handsets

Standalone or Grid connected:
Voice, data, GPRS, Text, ATEX, Control, M2M, Automation

Low power, Low operating costs, Low set up & maintenance fees

Use your GSM handset at your remote site or the company’s special private network, then when you leave work it switches to the normal public domain Network & operate as normal.

Remote telecom site services
Solar, battery, fuel cell, heat exchanges free energy air conditioner etc.

Telecom site set up and fit outs

Custom designs, Special manpower provision

Site Services
Including Telecom Towers
Telecom Sites, Remote communication sites

Products including:
Solar power, Photovoltaic cells, Wind energy, Solar energy, Solar
Fuel cells, Hydrogen fuel cells, Diesel Generators, Diesel Generator-set

Power system including:
Rectifiers, DC power Supplies, Back up Power, 48volt Power systems
Rack mount powers supplies

Shelters & Equipment Housings
Racks, cabinets, shelters, skids, trailers, shipping containers